Protection charterthe personal data of esf customers and/or students
As part of the services it offers, ESF collects your personal data. The purpose of this charter is to describe how ESF uses this data in accordance with the provisions of the well-known GDPR (European General Data Protection Regulation of 25 May 2018).
1. Did you know?
ESF instructors are self-employed. They form local groups called Écoles du Ski Français to organise the teaching, supervision, and entertainment of skiing and other snow sports in resorts. To represent their interests, they also establish legally recognised Local Unions, with only one Local Union per resort.
The name "French Ski School" is authorised by the Syndicat National des Moniteurs du Ski Français (S.N.M.S.F.), which was founded in 1945. Its purpose is to structure the profession, ensuring that instructors have autonomy in organisation and teaching.
When you use ESF services, your personal data is processed by both the Local Union and the S.N.M.S.F., each acting as a data controller for its own purposes.
In other words:
The name "French Ski School" is authorised by the Syndicat National des Moniteurs du Ski Français (S.N.M.S.F.), which was founded in 1945. Its purpose is to structure the profession, ensuring that instructors have autonomy in organisation and teaching.
When you use ESF services, your personal data is processed by both the Local Union and the S.N.M.S.F., each acting as a data controller for its own purposes.
In other words:
- The Local Union processes your data to manage its contractual relationship with you (invoicing, payment, reservation management, etc.), to conduct marketing operations, and to meet legal obligations.
- The S.N.M.S.F. processes your data to manage the central reservation system that allows Local Unions to collect the necessary information for organising ESF services. The S.N.M.S.F. administers this system for CRM processing purposes.
2) What data is collected?
a. General Case
The personal data collected when you register voluntarily (online or at the ticket office), with or without a reservation, includes:
The personal data collected when you register voluntarily (online or at the ticket office), with or without a reservation, includes:
- Last name
- First name
- Date of birth
- Level of education
- Language(s) spoken
- Postal address
- Email address
b. Photographs or Videos
The customer authorises, free of charge, ESF instructors, an ESF service provider acting on behalf of ESF for photography, and/or an independent photographer offering image sales to photograph and/or film the customer during ESF lessons and/or competitions in which the customer participates. The customer grants permission to ESF, the relevant ESF service providers, and/or the independent photographer to use these images (photos or videos) through reproduction, representation, projection, or adaptation on their website, social media, and any printed materials such as leaflets, flyers, posters, and other advertising.
This authorisation is granted worldwide and for a period of five years from the date the images were captured.
If the customer is a minor, the customer’s parents grant ESF, its service providers, and/or the independent photographer permission to photograph, film, and use their child’s image under the same conditions.
c. "Étoiles" Test Results and ESF Competitions
If you have taken part in the "Étoiles" tests or ESF competitions, your results are public and displayed in Local Union premises and online.
d. Bank Details
The bank details provided when you place your order are not collected by the Syndicat Local or the S.N.M.S.F. Encryption technology is used by our service provider to secure your transactions.
3. For what purposes?
Your personal data is collected solely for esf activities. It will be retained (in aggregated and anonymised form) for statistical purposes.
Only the data strictly necessary for the effective delivery of esf services and for safeguarding your vital interests will be requested. If any personal data is to be used by a third party (see below), we will ensure that they have the capacity to protect it.
In this way, we pursue a legitimate interest in using your personal data, ensuring that this use does not infringe upon your freedom or interests.
Only the data strictly necessary for the effective delivery of esf services and for safeguarding your vital interests will be requested. If any personal data is to be used by a third party (see below), we will ensure that they have the capacity to protect it.
In this way, we pursue a legitimate interest in using your personal data, ensuring that this use does not infringe upon your freedom or interests.
4 Who are the recipients?
To ensure a high-quality service, your data is intended for:
- The Syndicat Local management team at your resort.
- Your ESF instructor.
- The S.N.M.S.F. IT department.
- Our IT subcontractors (technical services) and e-commerce web development teams (sales analysis, CRM tools).
- Local authorities, if required by law.
5. Data security
The information collected is stored in a secure computerised file managed by the Syndicat Local and the S.N.M.S.F.
Appropriate technical (e.g., firewalls) and organisational measures (e.g., login/password protection, physical security, etc.) are implemented to safeguard your data against destruction, loss, alteration, misuse, and unauthorised access, modification, or disclosure, whether such actions are unlawful or accidental.
Appropriate technical (e.g., firewalls) and organisational measures (e.g., login/password protection, physical security, etc.) are implemented to safeguard your data against destruction, loss, alteration, misuse, and unauthorised access, modification, or disclosure, whether such actions are unlawful or accidental.
6. Your rights
You have the right to object to, access, rectify, and delete your personal data.
To exercise your rights, simply contact the Syndicat Local by clicking on the following link: Contact
To exercise your rights, simply contact the Syndicat Local by clicking on the following link: Contact
7. Retention periods
The data collected is stored, archived, and then anonymised by the Syndicat Local and the S.N.M.S.F.
Before being anonymised, customers' or pupils' personal data will be archived for 10 years from the booking date for accounting purposes, as invoices must be retained for 10 years from the end of the financial year.
Prior to archiving, data will be kept in the Local Union's "active database" for canvassing purposes for three consecutive seasons. If there is no response to ESF’s requests within this period, the data will be archived at the end of the specified time.
Before being anonymised, customers' or pupils' personal data will be archived for 10 years from the booking date for accounting purposes, as invoices must be retained for 10 years from the end of the financial year.
Prior to archiving, data will be kept in the Local Union's "active database" for canvassing purposes for three consecutive seasons. If there is no response to ESF’s requests within this period, the data will be archived at the end of the specified time.
8) Cookies and web beacons
a. Cookies
A "cookie" is a data file sent to your browser and stored on your device (e.g., computer, smartphone). This file includes information such as your domain name, internet service provider, operating system, and date and time of access.
When you visit the website, the Syndicat Local may process information about your activity on the site, such as pages viewed and searches made. This information aims to improve site content and enhance your browsing experience.
You can adjust your browser settings to restrict cookie storage on your device; however, this may limit your experience on the site.
When you visit the website, the Syndicat Local may process information about your activity on the site, such as pages viewed and searches made. This information aims to improve site content and enhance your browsing experience.
You can adjust your browser settings to restrict cookie storage on your device; however, this may limit your experience on the site.
b. Internet tags
The Syndicat Local may occasionally use web beacons (referred to as "tags") to assess your response to its website and the effectiveness of its actions (e.g., the number of times a page is viewed).
Last update of this "Your Personal Data" page: 28/08/2020